FAQ's

Please see below for any queries you may have in regards to Rissalynn Planners. If your query isn’t listed below please contact us

CONTACTING US

Please contact us via the contact us form
Office Hours are 9am-4pm Monday to Friday

HOW I CAN TRACK MY ORDER

You will receive an email directly from Australia Post once your order has been packed and processed with you tracking information.
If you have any further queries in relation to your tracking order please contact us and we will be More than happy to help.

I HAVEN’T RECEIVED MY ORDER

Please use your Australia Post email to track the status of your order. If there are no updates or no further tracking please either contact
Australia Post or our customer service on orders@rissalynnplanners.com.au

WHAT TO DO IF MY ORDER IS FAULTY

Please email customer service here and include your order number.
Please also see under Returns and Refunds for the terms and conditions.